Information about the care, treatment and management of diabetes


Providing care for people with diabetes in the West Suffolk area

A resource for people with diabetes in the UK

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How to use the website


The aim of this website is to provide you with the information to ‘self-manage’ your diabetes care as much as possible. Clearly there are some aspects of diabetes where you will require individual guidance from your doctor or diabetes nurse. However, many of the day-to-day problems can be safely addressed by yourself with a better understanding of diabetes.

Too much information!

This website has over one hundred and fifty pages and you are not going to want to read all of them! You may feel overcome by the amount of information contained and consider there is an element of ‘information overload’. For this reason we have used a ‘Frequently Asked Questions’ format which divides the information leaflets into bite sized chunks. This allows you to read as much as or as little as you wish.


There are obvious difficulties in reading pages on a monitor screen. A button at the top right hand of the document will give you a page formatted for printing. It is also planned to have all of the leaflets in Adobe Acrobat Reader format or pdf format which will provide a printed page which is more ‘readable’. We do hope in the near future to have the facility to print off a ‘large font’ page which would allow people with visual impairment to read these pages more easily.

How to find information

Computer userThe content on the website has been arranged into 5 main sections listed in a menu bar on the left of your screen: Understanding diabetes, Managing diabetes, Living with diabetes, Complications of diabetes and Information on Drugs. Clicking on each of these menus will open up a sub-menu on the right hand side of your screen. This will contain a comprehensive list of all topics in this section. To navigate back simply click on ‘Home’ or the back button on your browser.

An index of all topics in alphabetical order is accessible by the ‘index of topics' button at the top right hand corner of your screen.

There is also a search mechanism which will allow you to search the website for a specific word. If you cannot find a specific topic it is possible that it has not been dealt with. Do use the feedback option to let us know of any areas you would like addressed.


Feedback is very valuable to us. This website does not receive any funding and is maintained by NHS staff in their spare time. We are a ‘working diabetes unit’ serving a population of about 250 thousand people so we are kept busy. We therefore may not always have the time to write back to you.

Your thoughts and comments are greatly appreciated as this helps us make important changes to the site. To all of you who have taken the time to write in with messages of support – many thanks.

Go to the  feedback form.

Specific questions

We do receive from time to time, questions from people all over the world regarding specific issues relating to their treatment. We regret very much that we are unable to respond to such queries. The volume of correspondence is too great for us to cope with and there are also good legal reasons why we cannot give individual medical advice over the internet.

Dr Nishan Wijenaike
Consultant Diabetologist
West Suffolk Diabetes Service
Bury St Edmunds
September 2004

Postscript: was launched at the West Suffolk Hospital on the 14th of November 2002. This seemed to be appropriate as the 14th of November is World Diabetes day.

The world diabetes day was introduced by the International Diabetes Federation and the World Health Organisation in 1991 as part of a campaign to raise global awareness on diabetes. The 14th of November was chosen because it is the birthday of Frederick Banting, who along with Charles Best, contributed to the discovery of insulin over eighty years ago in 1921. Each year, world diabetes day is centred around a theme or focus of attention.

West Suffolk Hospitals NHS Trust, Hardwick Lane, Bury St Edmunds, Suffolk IP33 2QZ, tel:01284 713000